Transition from ICSolutions to Securus

Middle Peninsula Regional Security Center is transitioning from ICSolutions phone system to Securus phone system on December 15, 2021.

To set up a new account with Securus you may visit their website at or call them at 1-972-734-1111.

During this transition we are attempting to make the change as smooth and efficient as possible. With this being said, If you have set up a Family or Friends account with ICSolutions, you may contact ICSolutions at their website,, or call their Customer Care at 1-888-506-8407 to close your account and have any remaining money refunded to you.

Inmates cannot use the facility telephones.  All communications will be made through a separate telephone system located in the housing areas.

Information about telephone accounts is available at or 1-888-506-8407.  ICSolutions charge fees for their services which will be communicated on the website or at the time of the transaction.

Absolutely NO messages will be given to an inmate unless it is a VERIFIABLE life or death emergency.